Last updated: July 12, 2026
Welcome to Hi3D Scan!
This End User License Agreement ("Agreement") is a legal agreement between you ("User" or "you") and Oceano HK Holding Limited ("we," "us," or "Licensor") regarding your download, installation, and use of the Hi3D Scan mobile application ("Application") and related services.
Please read this Agreement carefully before using the Application. By downloading, installing, registering, logging in, or otherwise using the Application, you agree to be bound by this Agreement. If you do not agree, do not use the Application.
1.1 Hi3D Scan is software designed for Apple iOS and Android mobile devices that enables users to record a short video circling an object and reconstruct a textured 3D model using cloud-based AI services.
1.2 Core features include, without limitation: email verification login, video capture and gallery selection, video upload, 3D model generation, model preview and sharing, asset management, and account deletion.
1.3 The Application relies on Licensor's and partners' cloud computing and storage infrastructure. The Application is not designed to comply with industry-specific regulations such as HIPAA, FISMA, or GLBA. If your use would be subject to such laws, you may not use the Application.
2.1 Subject to your compliance with this Agreement, we grant you a personal, non-transferable, non-sublicensable, non-exclusive, limited license to install and use the Application on Apple and/or Android mobile devices that you own or control, as permitted by this Agreement and the App Store and/or Google Play Terms of Service.
2.2 This license also governs updates to the Application provided by Licensor, unless a separate license applies to an update.
2.3 You may not:
2.4 Violations may result in legal action and suspension or termination of your rights to use the Application.
2.5 Licensor reserves the right to modify licensing terms. You must comply with applicable third-party terms when using the Application.
3.1 You may register and log in using email verification codes. You must provide a valid email address and safeguard your verification codes and credentials.
3.2 You are responsible for all activities under your account. Contact us promptly if you suspect unauthorized access.
3.3 You may not transfer, lend, or otherwise provide your account to others except as permitted by law or with our written consent.
3.4 You may delete your account in-app. After deletion, we will delete or anonymize your data as described in our Privacy Policy, subject to legal retention requirements.
4.1 User Content means content you upload, submit, generate, or share through the Application, including videos, 3D models, nicknames, share links, and related metadata ("User Content").
4.2 You represent and warrant that:
4.3 You understand that:
4.4 Content License: You grant us a worldwide, non-exclusive, sublicensable, royalty-free license to host, store, process, display, and distribute your User Content solely to provide the Application, ensure security, improve the product, and enable features you choose (such as sharing). You retain ownership of your User Content.
4.5 We may remove or restrict User Content that we reasonably believe violates law or this Agreement.
5.1 3D reconstruction results depend on lighting, materials, device performance, video quality, and other factors. We do not guarantee specific accuracy, quality, or turnaround time.
5.2 The Application may be interrupted due to maintenance, network issues, third-party outages, or force majeure. We will endeavor to restore service but are not liable for resulting losses except as required by law.
5.3 You are responsible for backing up important User Content.
5.4 To the maximum extent permitted by law, we are not liable for indirect, incidental, special, or punitive damages. For breach of essential contractual duties, our liability is limited to foreseeable, typical direct damages. For paid services, liability is capped at fees you actually paid for the relevant service; for free services, the cap is USD 15 or equivalent. This limitation does not apply to injury to life, body, or health caused by our fault.
6.1 The Application, including software, UI, trademarks, logos, documentation, and algorithms, is owned by Licensor or its licensors.
6.2 You may not use our trademarks or confusingly similar marks without written permission.
6.3 In the event of third-party intellectual property claims relating to the Application, Licensor—not Apple or Google—will be responsible for investigation, defense, and resolution.
7.1 The Application is currently offered free of charge. We may introduce paid features in future versions, at which point we will update this Agreement and display pricing clearly within the Application before any purchase.
7.2 Any future purchases through the App Store or Google Play will be subject to the respective store's refund and billing policies.
8.1 We collect, use, and protect your personal information as described in the Hi3D Scan Privacy Policy, available at Hi3D Scan Privacy Policy. You should review the Privacy Policy to understand our data practices.
8.2 You acknowledge that Licensor may access and process your uploaded videos, generated models, and account information to provide the Application.
8.3 We may send notifications to your registered email address regarding task completion, account status, or important service updates.
8.4 We do not sell your personal information. For details on data retention, sharing, and your rights, see the Privacy Policy.
9.1 The Application may integrate third-party services, including:
9.2 You must comply with applicable third-party terms and privacy policies.
9.3 In accordance with Apple's and Google's developer license requirements, Apple and/or Google and their subsidiaries are third-party beneficiaries of this Agreement and may enforce it against you. Apple and Google are not responsible for the Application's content, maintenance, support, or warranty; Licensor is solely responsible.
10.1 You represent that you are not located in a U.S.-embargoed country and are not on any applicable sanctions or restricted-party list.
10.2 You must comply with laws in your jurisdiction regarding data export, content, and AI applications.
11.1 You may stop using the Application and delete your account at any time.
11.2 We may suspend or terminate your access if you breach this Agreement.
11.3 Upon termination, you must stop using and delete copies of the Application. We may retain and process data as permitted by this Agreement and the Privacy Policy.
12.1 This Agreement is governed by the laws of the Hong Kong Special Administrative Region (without regard to conflict-of-law rules), except where mandatory local law applies.
12.2 Disputes shall be submitted to the courts of Hong Kong having jurisdiction.
13.1 If any provision is invalid, the remaining provisions remain in effect.
13.2 Failure to enforce any right does not constitute a waiver.
13.3 Section headings are for convenience only.
For questions, complaints, or claims regarding the Application:
Copyright © 2026 Oceano HK Holding Limited. All rights reserved.